Recently, a one-day workshop was organized in Ranchi on Safe Internet Day (ZAP IT). In this workshop, it has been said to register a complaint by calling on which of the following numbers in case of cyber fraud?

The correct answer is 1930.

Key Points

• The Ministry of Home Affairs has operationalized a toll-free Helpline number ‘1930’ for immediate reporting of financial frauds.
• This helpline is part of the “Citizen Financial Cyber Fraud Reporting and Management System” to assist victims in lodging cyber crime incidents.
• The helpline number 1930 was previously '155260' before being updated to the current number.

Additional Information

• National Cyber Crime Reporting Portal: An initiative by the Government of India to facilitate victims/complainants to report cyber crime complaints online. It provides a user-friendly platform for citizens to report various types of cybercrimes securely and anonymously, with a special focus on cyber crimes against women and children.
• Cyber Crime Helpline Number 1930: Managed by the Ministry of Home Affairs, this number is dedicated to reporting cyber crimes in India, including online fraud, hacking, identity theft, and other digital offenses.
• Sanchar Saathi Portal: Launched by the Department of Telecommunications, this portal offers services like TAFCOP (Telecom Analytics for Fraud Management and Consumer Protection) to help subscribers identify the number of connections issued in their name and report any unauthorized connections.
• Chakshu Facility: A feature within the Sanchar Saathi portal that allows citizens to report Unsolicited Commercial Communication (UCC) or spam received through voice calls or SMS. Complaints made within 3 days are considered valid and may lead to action against the sender.
• Emergency Helpline Number 112: For emergencies or reporting crimes other than cyber crimes, citizens can contact the national police helpline number 
• Women Helpline Number 181: A national helpline dedicated to addressing issues related to women's safety and assistance.